Software Quality Assurance

Software quality assurance (or SQA for short) is the ongoing process that ensures the
software product meets and complies with the organization’s established and standardized quality specifications. SQA is a set of activities that verifies that everyone involved with the project has correctly implemented all procedures and processes.
SQA deals with the processes of producing software, whereas Testing and other forms of
Software Quality Control (SQC) deals with the products of those processes. Both are
important for reliably producing quality software

What you’ll learn

Write a software quality plan
Define software quality metrics
Prepare software quality checklists
Develop an overall process improvement plan
Understand how to best help your colleagues with the quality of their outputs
Ensure the highest possible quality products
Deliver value-added products
Help your company win more business by delivering higher quality

Course Outline

Module-1 SYSTEM/SOFTWARE QUALITY AND QUALITY ASSURANCE

Exercise: What is quality, quality assurance
Quality in the project manager’s triangle
Quality is free, cost of poor quality
What we, others mean by quality
Need for positive common quality definition
Quality factors and quality dimensions
Engineered Deliverable Quality
Quality assurance vs. quality control
SQA in IEEE Stds. 12207 and 730
Proactive SQA changes in IEEE Std. 730
Not just ‘traffic cop’ compliance

Module-2SYSTEM/SOFTWARE PROCESSES

REAL vs. Presumed processes, silos
Exercise: Your software process
Defect injection, detection, ejection metrics
Economics of quality problems in life cycle
Making the business case for SQA
Life cycle concepts, waterfall vs. iterative
Process capability, variation, improvement
Project, process, product measures
Direct and indirect process evaluation
SEI Process Capability Maturity Models

Module-3 QUALITY ASSURANCE CONCEPTS

Exercise: Why SQA groups so often fail
SQA groups’ changes over time
Common SQA interpretations, issues
Quality control (QC) testing
Document and procedure compliance
Standards and procedures manuals
Staffing and organizational influence
Reasons for resistance to SQA
SQA needs broader view of quality
Proactive SQA™ for effectiveness
Assuring processes vs. doing it all

Module4- ACTIVE STATIC TESTING
Role of requirements in producing quality
Exercise: ‘Established Requirements’ issues
Exercise: Reviewing Requirements
Unrecognized weaknesses of “Regular Way”
Why review of requirements fails
Formal technical reviews, procedures
Review approaches, formality
Often overlooked walkthrough limitations
Why reviews so economically find defects
Foundation technique, topic guidelines
Evaluating requirements form, testability
REAL, business vs. system requirements
Finding overlooked, incorrect requirements
Reviewing design suitability and content
Four powerful design review CAT-Scans
Exercise: Reviews and Software Process QA

Module5- HOW TESTING CAN CUT EFFORT & TIME Testing for correctness vs. testing for errors

Developer views of testing
Reactive testing—out of time, but not tests
Proactive Testing Life Cycle model
CAT-Scan Approach to find more errors
Dynamic, passive and active static testing V-model and objectives of each test level
Developer vs. independent test group testing
Strategy—create fewer errors, catch more
Four keys to effective testing
4/7
Need for testing sampling
Written vs. not written benefits and issues
Test activities that save the developer’s time

Module-6 TEST PLANNING VALUE NOT BUSYWORK

Risk elements, in relation to testing
Proactive vs. reactive risk analysis
IEEE Standard for Test Documentation
Benefits of the structure
Enabling manageability, reuse, selectivity
Test plans vs. test designs, cases, procedures
Exercise: Anticipating showstoppers
Risk-based way to define test units
Letting testing drive development
Preventing major cause of overruns
Master Test Plan counterpart to project plan
Approach, use of automated tools
Entry/exit criteria, anticipating change

Module-7 DETAILED TEST PLANNING

IEEE Standard on Unit Testing
Functional (Black Box) testing strategy
3-level top-down test planning and design
Exercise: Functionality matrix
Detailed Test Plan technical document
White box structural testing coverage
Use cases, revealing overlooked conditions
Exercise: Defining use case test coverage

Module-8 INTEGRATION/SYSTEM TEST PLANNING

Graphical technique to simplify integrations
Integration test plans prevent schedule slips
Smoke tests; system and special testing
Daily, top- and bottom-down builds strategy

Module-9 DESIGNING AND WRITING TEST CASES

Exercise: Your challenges and issues
Exercise: Disciplined brainstorming
Checklists find more overlooked conditions
Data formats, data and process models
Business rules, decision tables and trees
Equivalence classes and boundary values
Formal, informal Test Design Specifications
Leveraging reusable test designs
Test Case Specifications vs. test data values
Writing test cases, script/matrix
Embedding keystroke-level procedural detail
Exploratory testing applied most effectively

Module 10 MEASURING AND MANAGING TESTING

Estimating
Defect isolation
Defect reporting, categories and analysis
Defect reports that prompt suitable action
Exercise: Measures for managing testing
Common measures of test status, issues
Exercise: Test status report audiences
Projecting when software is good enough
Exercise: Measuring testing effectiveness
Exercise: Post-Implementation Review

Who this course is for:

Learners and practitioners of quality control, quality assurance, and quality management.
Software developers
Software project managers and team leaders
Example: Beginner-level course ideally suited for someone who knows very little about software quality assurance.

International Student Fees: US 400$

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