Avaya IP Office Platform Configuration and Maintenance

Avaya IP Office Platform Configuration and Maintenance

The Avaya IP Office™ Platform is a cost-effective telephony system that supports a mobile, distributed workforce with voice and video on virtually any device. IP Office is an modular communications solution that scales up to 3000 extensions and 150 sites in a multi-site network with resiliency.

Course Key Learning

Prepare for the Avaya Solutions Architect – Exam
Design Highly Resilient and Scaleable IP Office Server Solutions for Unified Communications, Contact Center and Artificial Intelligence
Become Intimately Familiar With The Avaya IP Office Platform
Become Avaya Certified.

Course Outline

Module 1:

IPOCC System Component Overview

Module 2:

IP Office and IPOCC Integrations

Module 3:

Licensing Using WebLM

Module 4:

Customer Data Import Sheet

Module 5:

IPO CC Installation

Module 6:

User Interface

Module 7:

Implementation of Avaya OneX Portal 1

Module 8:

Implementation of Avaya OneX Portal 2

Module 9:

Implementation of Avaya OneX Portal Part 3

Module 10:

IPO CC Installation

Requirements

You will need to set up an Avaya Customer Account (Avaya Support Portal free access)
You can download the Avaya IP Office (ISO). (Send us an email).
Your own Avaya SIP Phones (Vantage or 96xx) and PC Headset (optional, but recommended)
A Windows, Linux or Mac PC/Laptop

Who this course is for:

Avaya or Telecom Absolute Beginners or Experienced. No prior Avaya experience necessary
Existing Solutions Architects
Programmers Interested in Deploying Applications on Avaya IP Office
People interested in hosting highly scaleable, fault tolerant Avaya IP Office applications on any infrastructure or cloud.
Any IT User or Administrator