KPI Professional Certification
Key performance indicators (KPIs) are a group of quantifiable measurements used to determine how companies or projects are performing compared to their strategic objectives and goals.
To master performance management, you need to identify the most significant indicators of success for your company or project. That is what our certification offers to you.
Choosing accurate KPIs provides you with multiple insights that ensure the effective implementation of the company’s overall strategy. That helps you check whether your programs and projects are delivered on time and within budget. As a result, dealing with KPIs is a crucial part of any company’s management system.
Learning Objectives
The program is designed around practical techniques and templates, real-life case studies, and time for participants to practice what they learn with support from experts. Participants will learn how to:
- Recognize performance management as a key strategic and competitive differentiator
- Understand theory and application of corporate performance management through Balanced Scorecards (BSCs) and other frameworks for developing KPIs
- Create buy in and a culture of continuous performance improvement to enthusiastically own performance measurement and improvement
- Drive performance-informed budgeting and accountability
- Develop best practice KPIs, performance targets, and management dashboards
- Improve performance of departments, teams, programs, projects, risks, and individuals
- Make their strategy measurable and easier to communicate and cascade
- Select and design performance measures that are far more meaningful than brainstorming or benchmarking ever can produce
- Bring their measures to life in a consistent way, using the right data and with the right ownership
Course Content:
Day One: Introduction to KPIs and KPI Development
- Introduction to Application Exercises, KPI Case Studies, Tools, Templates, and Supplemental Resources
- Introduction to KPIs and Strategic Management
- Different Types of KPIs
- Understanding Strategic Context and Goal Setting
- Developing and Mapping Strategic Objectives
- Creating the Right Performance Measurement Culture to Build Buy-in
Day Two: Performance Measure Development Process
- The Process of Developing Performance Measures
- Step 1: Describe the Intended Result(s)
- Step 2: Understand Alternative Measures
- Using the Logic Model to Develop Alternative Measures
- Using the Process Flow Analysis to Develop Alternative Measures
Program Benefits
This program is made up of hands-on workshops taught by the most senior Institute facilitating consultants, and is designed to enable anyone involved with developing performance measures to learn best practices so they can more effectively and efficiently develop, deploy and manage KPIs. Instructors will work closely with each participant so they can understand the important business drivers that ensure a successful performance measurement system implementation.