Oracle Service Cloud (RightNow) Analytics
This Oracle Service Cloud (RightNow) Analytics training starts with the basics of running, finding, publishing and scheduling reports. Expert Omni academy instructors will then teach you how to create new custom reports and modify existing reports.
This course is appropriate for Oracle Cloud deployments.
Benefits to You
By investing in this course, you’ll develop a deeper understanding of how to leverage Oracle Service Cloud (RightNow) Analytics to benefit your business. Get hands-on practice working with analytics tools that can give you important actionable insights.
Course Content:
Fundamentals
- Oracle Service Cloud Analytics overview
- Navigation and the Reports Explorer
- Finding reports
- Using reports
- Publishing and scheduling reports
Creating and Modifying Reports
- Planning reports
- Expressions, column definitions, and filters
- Functions and variables
- Rollups and slicing
- Cross tabs
Enhancing Report Functionality
- Drilldowns
- Linking reports
- Inner and outer joins
- Using the Report Analyzer
- Exports and imports
- Dashboards
Final Project
Look and feel
- Highlights, data exceptions, and conditional formatting
- Styles, fonts, layouts, and colors
- Charts and images
Job Interview Preparation (Soft Skills Questions & Answers)
- Tough Open-Ended Job Interview Questions
- What to Wear for Best Job Interview Attire
- Job Interview Question- What are You Passionate About?
- How to Prepare for a Job Promotion Interview
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Internships, Freelance and Full-Time Work opportunities
Flexible Class Options
- Week End Classes For Professionals SAT | SUN
- Corporate Group Trainings Available
- Online Classes – Live Virtual Class (L.V.C), Online Training
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