Salesforce Consultant – Education Cloud Consultant

Salesforce Consultant – Education Cloud Consultant

The Salesforce Certified Education Cloud Consultant program is designed for consultants with experience implementing Salesforce Education Cloud solutions. The Salesforce Certified Education Cloud Consultant is able to successfully design and implement Education Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.

Course Key Learnings

Experience managing implementation projects within the education industry
Strong analytical and problem-solving skills
Solid understanding of internet technologies and cloud computing
Solid understanding of data management and database concepts
Fundamental understanding of common integrations
Familiarity with governance and change management concepts
Familiarity with students lifecycles and institution operations
Familiarity with the software development lifecycle
Understanding of Salesforce environment strategy and how to build incrementally
Familiarity with Education Cloud product line

Course Outline

Domain Expertise

Determine the solution set that satisfies customer requirements (marketing and engagement, recruitment and admissions, student experience, and advancement and alumni relations).
Explain the Education Cloud solution for K-12 customers.

Education Cloud Configuration

Discuss the capabilities and considerations of Education Cloud, including compatibility with other Salesforce products and features.
Install and configure Education Cloud.

Implementation Strategies and Best Practices

Facilitate a successful implementation (plan, gather requirements, design, build, test, document, deploy, and optimize).
Illustrate governance, change management, staffing, implementation strategies, deployment considerations, and adoption best practices including community resources for long-term solution success.

Solution Design

Evaluate the similarities, differences, and relationships between Education Cloud account model considerations and standard Salesforce Account-Contact data models.
Design an appropriate and scalable solution for education customers.
Locate community and open-source solutions and resources.
Decide when to use Education Cloud, other Salesforce solutions, community open source solutions, and third-party applications.

Integration and Data Management

Evaluate integration considerations for connecting systems in an Education Cloud implementation.
Explain data management considerations (data usage, forecasting, large data volumes, migrations in Education Cloud.

Analytics

Distinguish between reporting solutions in Education Cloud.
Demonstrate when a data analytics solution is appropriate.

About the Exam

Read on for details about the Salesforce Education Cloud Consultant exam.

Content: 60 multiple-choice/multiple-select questions, 5 unscored questions*
Time allotted to complete the exam: 105 minutes (time allows for unscored questions)
Passing score: 67%
Registration fee: USD 200, plus applicable taxes as required per local law
Retake fee: USD 100, plus applicable taxes as required per local law
Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment.
References: No hard-copy or online materials may be referenced during the exam.
Prerequisite: Salesforce Administrator credential
Please note: When evaluating questions and answers, please consider all currently available features including those available in either Lightning Experience or Salesforce Classic.