Salesforce Consultant – OmniStudio Consultant

Salesforce Consultant – OmniStudio Consultant

The Salesforce OmniStudio Consultant credential is intended for individuals who have experience consulting on building cloud applications using OmniStudio tools in a customer-facing role. Candidates able to explain the purpose of OmniStudio tools and can design solutions using OmniStudio tools that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.

Course Key Learnings

Understand the benefits of using the available pre-built applications
Have the ability to gather business requirements and apply the tools to meet the requirements and follow best practices.
Can analyze what changes are required for UX/UI for Cards or OS.
Develop the implementation plan for the solution that has been designed
Understand basic implementations of OmniScript, DataRaptors, Flexcards, Integration Procedures, Calculation Procedures and Matrices, and OmniStudio Interactions Console.
Have the ability to download and adapt an Industry Process to an Org/Sandbox.
Customize and implement UX/UI to meet customer requirements.

Course Outline

Introduction to OmniStudio

Explore OmniStudio Tools and Resources

OmniStudio LWC

Learn the Benefits and Features of OmniStudio LWC and Component Types

FlexCards and Omnistudio Interaction Consoles

Design and Build Parent and Child FlexCards
Assign Data Sources to FlexCards, Including External Data Sources
Configure Fields to Display Data and Configure Actions to Launch OmniScripts from FlexCards
Configure FlexCard Flyouts to Display Additional Data
Configure Conditions to Display Different Flexcard States
Build an OmniStudio Interaction Console

OmniScripts

Design and Build Simple and Complex OmniScripts
Configure OmniScript Elements such as Type Ahead Blocks
Configure Element Properties such as Branching Conditions
Configure Simple Error Checking
Add External Data to an OmniScript
Connect an Interaction Launcher to a Console Toolbar

Integration Procedures and OmniStudio Data Tools

Learn How OmniStudio uses Salesforce sObjects and Fields
Learn How Data Flows Between OmniScripts and Integration Procedures
Build Integration Procedures and DataRaptors for OmniScripts and FlexCards
Use a DataRaptor to Transform FlexCard Data JSONs
Build Calculation Matrices and Procedures
Test and Troubleshoot Components in the OmniStudio Interaction Console

About the Exam

Read on for details about the Salesforce OmniStudio Consultant exam:

Content: 60 multiple-choice/multiple-select questions and up to 5 unscored questions*
Time allotted to complete the exam: 105 minutes
Passing score: 63%
Registration fee: USD 200, plus applicable taxes as required per local law
Retake fee: USD 100, plus applicable taxes as required per local law
Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment.
References: No hard-copy or online materials may be referenced during the exam.
Prerequisite: None

🔖 Salesforce Cloud (FREE Practice Exam Dumps)