ERPNext Frappe- eCommerce Management Course

The ERPNext Frappe eCommerce Management course provides participants with comprehensive knowledge and practical skills to effectively manage an eCommerce business using the ERPNext Frappe platform. Participants will learn essential concepts, best practices, and hands-on techniques for setting up and running a successful online store.

Learning Objectives:

Understand the fundamentals of eCommerce and its significance in modern business.
Master the setup and configuration of an eCommerce store using ERPNext Frappe.
Learn how to manage products, inventory, orders, and customer interactions.
Explore advanced features and customization options for optimizing eCommerce operations.
Gain insights into eCommerce analytics, reporting, and performance monitoring.

Course Content:

Module1:Introduction to eCommerce Management

- Understanding eCommerce: Definition, trends, and importance
- Overview of ERPNext Frappe eCommerce module
- Benefits of using ERPNext Frappe for eCommerce management

Module2: Setting Up Your eCommerce Store

- Installation and configuration of ERPNext Frappe eCommerce module
- Configuring store settings: Currency, taxes, shipping, payment gateways
- Customizing store layout and design

Module3: Managing Products and Inventory

- Adding and categorizing products in ERPNext Frappe
- Inventory management: Stock levels, reorder points, batch tracking
- Product variants, attributes, and pricing

Module4: Order Management and Fulfillment

- Processing orders: Order creation, status tracking, and fulfillment
- Managing customer interactions: Inquiries, returns, refunds
- Integration with shipping carriers and logistics partners

Module5:Customer Relationship Management (CRM)

- Building customer profiles and segments
- Managing customer communications: Emails, notifications, and support tickets
- Leveraging CRM data for personalized marketing and customer retention

Module6: Optimizing eCommerce Operations

- Implementing promotional strategies: Discounts, coupons, loyalty programs
- Cross-selling and upselling techniques
- Streamlining the checkout process and reducing cart abandonment

Module7: Advanced Features and Customization

- Exploring advanced features of ERPNext Frappe eCommerce module
- Customizing workflows, fields, and reports to suit business needs
- Integrating third-party extensions and APIs for extended functionality

Module8: Analytics and Performance Monitoring

- Tracking eCommerce metrics: Sales performance, conversion rates, customer acquisition
- Generating reports and dashboards for data-driven decision-making
- Continuous optimization based on insights and feedback

International Student Fees: USD 300$

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