Problem Solving and Decision Making Training

In the workplace, you’ll need to make decisions and resolve problems frequently. And while many of your decisions are not so important, some are potentially life changing. So learning how to use effective strategies and tools will help you to make the right decisions at the right time. Course provides you with skills such as problem solving techniques and models, organising methods, ways to conduct research, identifying options to achieve accurate decision-making and problem solving.

Most organisations rely on their staff making decisions effectively, but in today’s workplace there are so many different and unique problems that staff could face.  Providing staff with training in problem solving and decision making will help them to look at problems careful, generate innovative solutions and then have confidence in making the right decision for the business.

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Who is this course for?

• This course is aimed at anyone looking for ways to bring innovation into their problem solving process and looking to understand how to make decisions and defend that decision.
• It’s useful to anyone who wants to extend their knowledge and gain new tools for decision making, but is particularly relevant to managers and business-owners.
• No previous knowledge of critical thinking theories is needed.

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Benefits of attending

After completing this course, participants will have learned to:

• Apply problem-solving steps and tools
• Analyse information to clearly describe problems
• Identify appropriate solutions
• Think creatively and be a contributing member of a problem-solving team
• Select the best approach for making decisions
• Create plans for implementing, evaluating, and following up
• Avoid common decision-making mistakes
• Make correct and timely decisions
• Use problem-solving model and toolkit
• Use SWOT Analysis
• Make good group decisions

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Included in the price

• Basic tailoring of the course to reflect the needs of your organisation
• Course Certificate
• Post course FREE workshops and access to eLearning library
• support to evaluate the impact (optional)

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International Student Fee 350 USD

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