Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and
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