SalesForce

Salesforce Consultant – Nonprofit Cloud Consultant The Salesforce Nonprofit Cloud Consultant program is designed for consultants who have experience working with nonprofits and implementing Salesforce Nonprofit Cloud and related solutions in a customer-facing role. The intended audience has proven experience with installing and configuring Salesforce Nonprofit Cloud. The Salesforce Nonprofit Cloud Consultant is able to successfully design and implement Nonprofit Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Install, configure, and customize Salesforce Nonprofit Cloud solutions for nonprofits. Anticipate and mitigate risk Meet and manage customer expectations Increase […]

Salesforce Administrator – Marketing Cloud Administrator The Salesforce Certified Marketing Cloud Administrator program is designed for administrators who can configure Marketing Cloud products utilizing industry and product best practices. Candidates are generally familiar with data structure in subscriber data management and can thoroughly navigate Setup. Certified Marketing Cloud Administrators can successfully troubleshoot account configuration and user requests. Course Key Learnings Knowledge of governance and compliance with reference to digital marketing Identify security best practices for data management, users, and permissions Implementation of account configuration including business unit structure, permissions, and security Management of subscriber data Evaluate data quality Configure Marketing […]

Salesforce Developer – B2C Commerce Developer he Salesforce B2C Commerce Developer credential is designed for individuals who have experience as developers for Salesforce B2C Commerce Digital. This credential is targeted toward Salesforce customers, partners, and employees who want to demonstrate their knowledge and skills in using B2C Commerce to develop an eCommerce solution, such as: Implementing and using Storefront Reference Architecture (SFRA). Creating cartridges to add reusable functionality to a site. Creating, using, and modifying JavaScript controllers to add business logic to a site. Creating reusable code using ISML templates. Using Content Slots or Page Designer to improve the appearance […]

Salesforce Consultant – OmniStudio Consultant The Salesforce OmniStudio Consultant credential is intended for individuals who have experience consulting on building cloud applications using OmniStudio tools in a customer-facing role. Candidates able to explain the purpose of OmniStudio tools and can design solutions using OmniStudio tools that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Understand the benefits of using the available pre-built applications Have the ability to gather business requirements and apply the tools to meet the requirements and follow best practices. Can analyze what changes are required for UX/UI for […]

Salesforce Developer – Industries CPQ Developer The Salesforce Industries CPQ Developer credential is designed for individuals who have experience developing configure, price, quote applications for the Salesforce Communications, Media, and Energy & Utilities Clouds. The Certified Industries CPQ Developer is able to build products, promotions, pricing, and rules for use in order and quoting processes. Course Key Learnings Know Industries CPQ entities and their capabilities Know the cart and its capabilities Know basic opportunity, quoting, multi-site quoting, ordering processes Build products and promotions using attributes, cardinality, and the object type hierarchy and inheritance Build and troubleshoot pricing and the pricing […]

Salesforce Consultant – Sales Cloud Consultant The Salesforce Certified Sales Cloud Consultant exam is designed for consultants who have experience implementing Sales Cloud solutions in a customer-facing role. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Some examples of concepts the successful candidate should understand include: Design Sales and Marketing solutions to meet business requirements. Design applications and integrations that maximize user productivity. Manage data and design analytics to track key Sales Cloud metrics. Course Key Learnings […]

Salesforce Developer – Industries CPQ Developer The Salesforce Industries CPQ Developer credential is designed for individuals who have experience developing configure, price, quote applications for the Salesforce Communications, Media, and Energy & Utilities Clouds. The Certified Industries CPQ Developer is able to build products, promotions, pricing, and rules for use in order and quoting processes. Course Key Learnings Know Industries CPQ entities and their capabilities Know the cart and its capabilities Know basic opportunity, quoting, multi-site quoting, ordering processes Build products and promotions using attributes, cardinality, and the object type hierarchy and inheritance Build and troubleshoot pricing and the pricing […]

Salesforce Consultant – OmniStudio Consultant The Salesforce OmniStudio Consultant credential is intended for individuals who have experience consulting on building cloud applications using OmniStudio tools in a customer-facing role. Candidates able to explain the purpose of OmniStudio tools and can design solutions using OmniStudio tools that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Understand the benefits of using the available pre-built applications Have the ability to gather business requirements and apply the tools to meet the requirements and follow best practices. Can analyze what changes are required for UX/UI for […]

Salesforce Developer – Industries CPQ Developer The Salesforce Industries CPQ Developer credential is designed for individuals who have experience developing configure, price, quote applications for the Salesforce Communications, Media, and Energy & Utilities Clouds. The Certified Industries CPQ Developer is able to build products, promotions, pricing, and rules for use in order and quoting processes. Course Key Learnings Know Industries CPQ entities and their capabilities Know the cart and its capabilities Know basic opportunity, quoting, multi-site quoting, ordering processes Build products and promotions using attributes, cardinality, and the object type hierarchy and inheritance Build and troubleshoot pricing and the pricing […]

Salesforce Consultant – Sales Cloud Consultant The Salesforce Certified Sales Cloud Consultant exam is designed for consultants who have experience implementing Sales Cloud solutions in a customer-facing role. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Some examples of concepts the successful candidate should understand include: Design Sales and Marketing solutions to meet business requirements. Design applications and integrations that maximize user productivity. Manage data and design analytics to track key Sales Cloud metrics. Course Key Learnings […]

Salesforce Developer – Javascript Developer I The Salesforce Certified JavaScript Developer I is intended for individuals who have knowledge, skills, and experience developing front-end and/or back-end JavaScript applications for the web stack. These skills can be applied to any framework and are not mobile or device specific. This credential validates both core JavaScript skills and hands-on development skills of candidates who need to work with JavaScript related technologies like the Lightning Component Framework, and specifically Lightning Web Components. Lightning web components are custom HTML elements built using standard HTML and modern JavaScript. Course Key Learnings JavaScript programmer Salesforce developer Full […]

Salesforce Consultant – Service Cloud Consultant The Salesforce Certified Service Cloud Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud solutions in a customer-facing role. The intended audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Service Cloud Consultant is able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Experience managing implementation projects Strong analytical and problem-solving skills Deep knowledge […]

Salesforce Developer – Javascript Developer I The Salesforce Certified JavaScript Developer I is intended for individuals who have knowledge, skills, and experience developing front-end and/or back-end JavaScript applications for the web stack. These skills can be applied to any framework and are not mobile or device specific. This credential validates both core JavaScript skills and hands-on development skills of candidates who need to work with JavaScript related technologies like the Lightning Component Framework, and specifically Lightning Web Components. Lightning web components are custom HTML elements built using standard HTML and modern JavaScript. Course Key Learnings JavaScript programmer Salesforce developer Full […]

Salesforce Consultant – Sales Cloud Consultant The Salesforce Certified Sales Cloud Consultant exam is designed for consultants who have experience implementing Sales Cloud solutions in a customer-facing role. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Some examples of concepts the successful candidate should understand include: Design Sales and Marketing solutions to meet business requirements. Design applications and integrations that maximize user productivity. Manage data and design analytics to track key Sales Cloud metrics. Course Key Learnings […]

Salesforce Administrator – Marketing Cloud Administrator The Salesforce Certified Marketing Cloud Administrator program is designed for administrators who can configure Marketing Cloud products utilizing industry and product best practices. Candidates are generally familiar with data structure in subscriber data management and can thoroughly navigate Setup. Certified Marketing Cloud Administrators can successfully troubleshoot account configuration and user requests. Course Key Learnings Knowledge of governance and compliance with reference to digital marketing Identify security best practices for data management, users, and permissions Implementation of account configuration including business unit structure, permissions, and security Management of subscriber data Evaluate data quality Configure Marketing […]

Salesforce Developer – Javascript Developer I The Salesforce Certified JavaScript Developer I is intended for individuals who have knowledge, skills, and experience developing front-end and/or back-end JavaScript applications for the web stack. These skills can be applied to any framework and are not mobile or device specific. This credential validates both core JavaScript skills and hands-on development skills of candidates who need to work with JavaScript related technologies like the Lightning Component Framework, and specifically Lightning Web Components. Lightning web components are custom HTML elements built using standard HTML and modern JavaScript. Course Key Learnings JavaScript programmer Salesforce developer Full […]

Salesforce Consultant – Service Cloud Consultant The Salesforce Certified Service Cloud Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud solutions in a customer-facing role. The intended audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Service Cloud Consultant is able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Experience managing implementation projects Strong analytical and problem-solving skills Deep knowledge […]

Salesforce Developer – Marketing Cloud Developer The Salesforce Marketing Cloud Developer program is designed for developers who have hands-on experience developing for Marketing Cloud. The audience has proven experience with the administration and configuration of the Marketing Cloud Email application, as demonstrated through successful completion of the Salesforce Certified Marketing Cloud Email Specialist exam. This credential is targeted toward the Marketing Cloud Developer who has experience developing dynamic, personalized marketing assets such as emails, landing pages, and forms leveraging HTML, CSS, and AMPscript. The Salesforce Certified Marketing Cloud Developer is also proficient in SQL and has experience in using Marketing […]

Salesforce Designer – User Experience (UX) Designer Training The Salesforce UX Designer certification is intended for individuals who are aspiring or experienced designers wanting to build and design human-centered experiences on the Salesforce Platform. Are you passionate about creating human-centered user experiences? Salesforce Designers solve complex problems and design ethical, equitable and sustainable solutions on the Salesforce Platform that serve both businesses and communities. The Salesforce Certified User Experience (UX) Designer should have knowledge of how to build and deploy human-centered experiences on the Salesforce Platform. Course Key Learnings Analysis of business and design requirements Facilitation of design strategy based […]

Salesforce Developer – Marketing Cloud Developer The Salesforce Marketing Cloud Developer program is designed for developers who have hands-on experience developing for Marketing Cloud. The audience has proven experience with the administration and configuration of the Marketing Cloud Email application, as demonstrated through successful completion of the Salesforce Certified Marketing Cloud Email Specialist exam. This credential is targeted toward the Marketing Cloud Developer who has experience developing dynamic, personalized marketing assets such as emails, landing pages, and forms leveraging HTML, CSS, and AMPscript. The Salesforce Certified Marketing Cloud Developer is also proficient in SQL and has experience in using Marketing […]

Salesforce Consultant – Service Cloud Consultant The Salesforce Certified Service Cloud Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud solutions in a customer-facing role. The intended audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Service Cloud Consultant is able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Experience managing implementation projects Strong analytical and problem-solving skills Deep knowledge […]

Salesforce Developer – Marketing Cloud Developer The Salesforce Marketing Cloud Developer program is designed for developers who have hands-on experience developing for Marketing Cloud. The audience has proven experience with the administration and configuration of the Marketing Cloud Email application, as demonstrated through successful completion of the Salesforce Certified Marketing Cloud Email Specialist exam. This credential is targeted toward the Marketing Cloud Developer who has experience developing dynamic, personalized marketing assets such as emails, landing pages, and forms leveraging HTML, CSS, and AMPscript. The Salesforce Certified Marketing Cloud Developer is also proficient in SQL and has experience in using Marketing […]

Salesforce Designer – User Experience (UX) Designer Training The Salesforce UX Designer certification is intended for individuals who are aspiring or experienced designers wanting to build and design human-centered experiences on the Salesforce Platform. Are you passionate about creating human-centered user experiences? Salesforce Designers solve complex problems and design ethical, equitable and sustainable solutions on the Salesforce Platform that serve both businesses and communities. The Salesforce Certified User Experience (UX) Designer should have knowledge of how to build and deploy human-centered experiences on the Salesforce Platform. Course Key Learnings Analysis of business and design requirements Facilitation of design strategy based […]

Salesforce Developer – OmniStudio Developer The Salesforce OmniStudio Developer credential is intended for individuals who have knowledge, skills, and experience developing cloud applications using OmniStudio declarative development tools. The Certified OmniStudio Developer is able to design and configure applications using OmniStudio tools, including FlexCards, OmniScripts, Integration Procedures, DataRaptors, Calculation Procedures and Matrices, and Industry Consoles. Course Key Learnings Salesforce Platform Developer Salesforce App Builder Solution Architect Technical Architect UI Developer Course Outline Introduction to OmniStudio Explore OmniStudio Tools and Resources OmniStudio LWC Learn the Benefits and Features of OmniStudio LWC and Component Types FlexCards and Omnistudio Interaction Consoles Design and […]

About Salesforce Administration The Salesforce Administrator credential is designed for individuals who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. The exam covers the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds. Course Summary Salesforce Certified Administrator candidates should have a general knowledge of the features available to end users and the configuration options available to a Salesforce Administrator. Candidates should be able to maintain […]

Salesforce Developer – OmniStudio Developer The Salesforce OmniStudio Developer credential is intended for individuals who have knowledge, skills, and experience developing cloud applications using OmniStudio declarative development tools. The Certified OmniStudio Developer is able to design and configure applications using OmniStudio tools, including FlexCards, OmniScripts, Integration Procedures, DataRaptors, Calculation Procedures and Matrices, and Industry Consoles. Course Key Learnings Salesforce Platform Developer Salesforce App Builder Solution Architect Technical Architect UI Developer Course Outline Introduction to OmniStudio Explore OmniStudio Tools and Resources OmniStudio LWC Learn the Benefits and Features of OmniStudio LWC and Component Types FlexCards and Omnistudio Interaction Consoles Design and […]

Salesforce Designer – User Experience (UX) Designer Training The Salesforce UX Designer certification is intended for individuals who are aspiring or experienced designers wanting to build and design human-centered experiences on the Salesforce Platform. Are you passionate about creating human-centered user experiences? Salesforce Designers solve complex problems and design ethical, equitable and sustainable solutions on the Salesforce Platform that serve both businesses and communities. The Salesforce Certified User Experience (UX) Designer should have knowledge of how to build and deploy human-centered experiences on the Salesforce Platform. Course Key Learnings Analysis of business and design requirements Facilitation of design strategy based […]

Salesforce Marketing – Pardot Consultant The Salesforce Certified Pardot Consultant program is designed for individuals who have experience implementing the Pardot application and can explain Salesforce administration concepts that relate to Pardot features. The Salesforce Certified Pardot Consultant has experience with Pardot administration and configuration, and is able to successfully design and implement Pardot solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. This credential encompasses the breadth of the Pardot application and its integration on the Salesforce platform. Course Key Learnings Identify and understand a customer’s current marketing to sales strategy. Map […]

Salesforce Consultant – OmniStudio Consultant The Salesforce OmniStudio Consultant credential is intended for individuals who have experience consulting on building cloud applications using OmniStudio tools in a customer-facing role. Candidates able to explain the purpose of OmniStudio tools and can design solutions using OmniStudio tools that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Understand the benefits of using the available pre-built applications Have the ability to gather business requirements and apply the tools to meet the requirements and follow best practices. Can analyze what changes are required for UX/UI for […]

Salesforce Developer – OmniStudio Developer The Salesforce OmniStudio Developer credential is intended for individuals who have knowledge, skills, and experience developing cloud applications using OmniStudio declarative development tools. The Certified OmniStudio Developer is able to design and configure applications using OmniStudio tools, including FlexCards, OmniScripts, Integration Procedures, DataRaptors, Calculation Procedures and Matrices, and Industry Consoles. Course Key Learnings Salesforce Platform Developer Salesforce App Builder Solution Architect Technical Architect UI Developer Course Outline Introduction to OmniStudio Explore OmniStudio Tools and Resources OmniStudio LWC Learn the Benefits and Features of OmniStudio LWC and Component Types FlexCards and Omnistudio Interaction Consoles Design and […]

About Salesforce Administration The Salesforce Administrator credential is designed for individuals who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. The exam covers the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds. Course Summary Salesforce Certified Administrator candidates should have a general knowledge of the features available to end users and the configuration options available to a Salesforce Administrator. Candidates should be able to maintain […]

  Salesforce Certified Platform Developer I Certification Exam Training (CRT450) This course is intended for an individual who has experience developing and deploying basic business logic and user interfaces using the programmatic capabilities of the Salesforce platform, including practical application of the skills and concepts noted in the exam objectives below. When you complete this course, you will be able to: Course Key Learning  Describe the structure of the exam and the exam’s objectives. List the most heavily weighted exam objectives. Describe key features of the Salesforce programming languages, including: Apex, SOQL, SOSL, and Visualforce Explain important Salesforce concepts, such […]

Salesforce Administrator – Advance Administrator Training The Salesforce Certified Advanced Administrator program is designed for individuals who have the expertise of a seasoned Salesforce Administrator. The program encompasses the breadth of applications, the features and functions available to an end-user, and the advanced configuration, management, and application extending options available to an Administrator across the Salesforce platform. There are two certifications within the Salesforce Certified Administrator program. The first is the Salesforce Certified Administrator credential, which focuses on the features and functionality used to maintain a Salesforce implementation. The second certification in the program is the Salesforce Certified Advanced Administrator. […]

  Salesforce Certified Platform Developer I Certification Exam Training (CRT450) This course is intended for an individual who has experience developing and deploying basic business logic and user interfaces using the programmatic capabilities of the Salesforce platform, including practical application of the skills and concepts noted in the exam objectives below. When you complete this course, you will be able to: Course Key Learning  Describe the structure of the exam and the exam’s objectives. List the most heavily weighted exam objectives. Describe key features of the Salesforce programming languages, including: Apex, SOQL, SOSL, and Visualforce Explain important Salesforce concepts, such […]

About Salesforce Administration The Salesforce Administrator credential is designed for individuals who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. The exam covers the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds. Course Summary Salesforce Certified Administrator candidates should have a general knowledge of the features available to end users and the configuration options available to a Salesforce Administrator. Candidates should be able to maintain […]