RCA/CAP (Root Cause Analysis/Corrective Action Plan) Training

Embark on this journey to master Root Cause Analysis and Corrective Action Planning. This training will empower you to tackle problems effectively, implement sustainable solutions, and drive continuous organizational improvement. Prepare to delve into the methodologies, tools, and best practices that will transform the way you handle and prevent issues.

Key Learnings:

Define investigator and site non-compliance

Describe performance management concepts and skills for effective site risk management

Integrate prevention of performance issues and ensure adequate site issues management

Implement Gilbert’s Behavioral Engineering Model for a diagnostic root cause analysis process

Apply performance management concepts in case studies with a focus on prevention and issues management

Recognize components of effective corrective action planning and documentation

Identify examples of corrective action planning for different site noncompliance case scenarios

Discuss successful preventive action planning and implementation

Course Overview

This course is structured into several modules that build upon each other, ensuring a thorough understanding of RCA and CAP processes.

Module 1: Introduction to RCA and CAP

Understanding RCA and CAP
- Definition and Purpose
- Importance in Quality Management and Continuous Improvement
Overview of the RCA/CAP Process
- Key Steps and Workflow
- Roles and Responsibilities

Module 2: Root Cause Analysis (RCA)

Identifying Problems
- Problem Definition and Scoping
- Collecting and Analyzing Data
RCA Techniques and Tools
- 5 Whys Analysis
- Fishbone (Ishikawa) Diagram
- Failure Mode and Effects Analysis (FMEA)
- Pareto Analysis
Conducting RCA
- Gathering Relevant Information
- Engaging Stakeholders
- Documenting Findings

Module 3: Developing Corrective Action Plans (CAP)

Formulating Corrective Actions
- Identifying Effective Solutions
- Prioritizing Actions
- Developing Action Plans
Implementing Corrective Actions
- Assigning Responsibilities
- Setting Timelines and Milestones
- Allocating Resources
Monitoring and Reviewing CAP
- Tracking Progress
- Verifying Effectiveness
- Adjusting Plans as Needed

Module 4: Practical Application

Case Studies and Examples
- Real-world RCA/CAP Scenarios
- Lessons Learned from Successful Implementations
Interactive Exercises
- Hands-on RCA Exercises
- Developing CAP for Sample Problems
Group Discussions and Feedback
- Sharing Experiences and Best Practices
- Collaborative Problem-solving

Module 5: Continuous Improvement and Sustainability

Embedding RCA/CAP in Organizational Culture
- Promoting a Proactive Problem-solving Approach
- Training and Empowering Employees
Using RCA/CAP for Continuous Improvement
- Leveraging Data and Insights
- Refining Processes and Preventive Measures
Sustaining Improvements
- Regular Reviews and Audits
- Celebrating Successes and Learning from Failures

Who’s this course for?

All levels looking for a closed-loop, continuous improvement process geared to both correcting past problems and preventing future problems in the organization. Those who want to understand the use and intent of this mandated process for regulated industries as a part of compliance to their industry standards.

International Student Fees: USD350

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