Salesforce Consultant - Nonprofit Cloud Consultant in Karachi, Lahore, Islamabad, Pakistan, Dubai

Salesforce Consultant – Nonprofit Cloud Consultant

The Salesforce Nonprofit Cloud Consultant program is designed for consultants who have experience working with nonprofits and implementing Salesforce Nonprofit Cloud and related solutions in a customer-facing role. The intended audience has proven experience with installing and configuring Salesforce Nonprofit Cloud. The Salesforce Nonprofit Cloud Consultant is able to successfully design and implement Nonprofit Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.

Course Key Learnings

Install, configure, and customize Salesforce Nonprofit Cloud solutions for nonprofits.
Anticipate and mitigate risk
Meet and manage customer expectations
Increase customer confidence
Deliver effective business results consistently
Manage project implementation from discovery to launch
Build solutions that are scalable and maintainable
Set up change management practices to ensure long-term solution success
Troubleshoot and resolve technical issues
Prioritize and escalate customer issues
Train the customer on new business processes in the solution
Manage data migration

Course Outline

Domain Expertise

Identify the appropriate Salesforce solutions for fundraising and donor management.
Identify the appropriate Salesforce solutions for marketing and engagement.
Identify the appropriate Salesforce solutions for program and/or volunteer management.
Distinguish and rationalize the purpose for resource sites like the Power of Us Hub, Trailblazer Community, Trailhead, and AppExchange, etc.(Documentation: Explore Your Customization Options )

Nonprofit Cloud Product Configuration

Given a set of requirements, modify NPSP Settings for people management (Leads, Contacts, Accounts, Affiliations, Relationships, Addresses) defaults. (Documentation: Import Data )
Given a set of requirements, configure fundraising features (Opportunities, Payments, Allocations, Gift Entry and Recurring Donations) and batch process handling.
Given an error message through a Nonprofit Cloud application, determine whether it is a Nonprofit Cloud application issue and appropriate next steps.
Explain the differences between the Nonprofit Cloud release schedule and the Salesforce release schedule, including considerations for declarative and custom development during the deployment stage of implementation.
Install Nonprofit Cloud applications and/or solutions.
Configure the Nonprofit Cloud application security model to meet customer requirements.

Implementation Strategies and Best Practices

Given a scenario, facilitate a successful Nonprofit Cloud consulting engagement. (Documentation: Prepare for Your Implementation )
Gather requirements, create user stories, and turn business processes into solution design. (Documentation: Create a Development and Test Environment )
Create a change management process based on Salesforce best practices for governance.
Determine and implement the appropriate testing and deployment strategy (sandbox, production, tools, etc.) (Documentation: Salesforce1 Enterprise Deployment Strategy )

Solution Design

Identify the appropriate Salesforce solution(s) to meet customer requirements.
Distinguish when it is appropriate to use declarative development (low code), custom code development, or a third-party solution. (Documentation: Selecting Low Code Application Development Frameworks )
Analyze customer requirements to determine appropriate solution design considering capabilities, limitations, and design trade-offs.
Determine the appropriate security features to use following Salesforce best practices. (Documentation: Salesforce Security Guide )

Integration and Data Management

Given a specific data requirement, explain the use cases and considerations for using Salesforce native, third party, or Nonprofit Cloud application data tools.
Given customer requirements, articulate and implement data migration and/or integration strategies for a Nonprofit Cloud implementation.
Identify which duplicate management tools to use for a Salesforce implementation.

Analytics

Given a scenario, determine the appropriate analytics solution (Reports, Dashboards, Einstein Analytics, Tableau, third-party solutions, etc.) in Nonprofit Cloud.

About the Exam

Read on for details about the Salesforce Certified Nonprofit Cloud Consultant exam.

Content: Approximately 60 multiple-choice/multiple-select questions and 5 unscored questions*
Time allotted to complete the exam: 105 minutes
Passing score: 67%
Registration fee: USD 200, plus applicable taxes as required per local law
Retake fee: USD 100, plus applicable taxes as required per local law
Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment.
References: No hard-copy or online materials may be referenced during the exam.
Prerequisite: Salesforce Administrator credential
Please note: When evaluating questions and answers, consider all currently available features including those available in either Lightning Experience or Salesforce Classic.

Salesforce Cloud (FREE Practice Exam Dumps)