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Microsoft 365 Certified: Messaging Administrator Associate in United States, New York, New Jersey, Chicago, Dallas

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Messaging Administrator

Microsoft 365 Certified: Messaging Administrator Associate

Microsoft 365 Messaging Administrators deploy, configure, manage, troubleshoot, and monitor recipients, compliance, threat protection, and mail flow in hybrid and cloud enterprise environments.

Skills measured
  • Manage organizational settings and resources
  • Plan and manage the mail transport architecture
  • Plan and implement a hybrid configuration and migration
  • Secure the messaging environment

Course Outline

Plan and manage organizational settings

  • manage a Global Address List (GAL), including hierarchical address books (HAB)
  • manage an Offline Address Book (OAB)
  • manage address book policies
  • manage email address policies
  • plan and configure organization relationships and individual sharing
  • manage add-ins from Microsoft 365 Admin Center

Plan and manage client access

  • plan namespaces
  • configure virtual directories and URLs in a hybrid environment
  • configure global Outlook on the Web policies
  • configure Autodiscover
  • troubleshoot client access connectivity problems

Manage recipient resources

  • manage archive mailboxes
  • manage resource mailboxes
  • manage groups including distribution lists, dynamic distribution lists, mail-enabled security groups, and Microsoft 365 groups
  • manage user mailboxes

Plan and configure connectors

  • plan connectors to route or secure mail flow
  • create and configure connectors to route mail
  • create and configure connectors to secure mail flow between organizations
  • create and configure conditional mail routing
  • configure enhanced filtering for connectors

Manage mail flow

  • manage mail flow rules
  • manage accepted and remote domains
  • manage hybrid mail flow

Troubleshoot mail flow

  • trace a message
  • analyze a message trace
  • analyze message headers
  • analyze Non-Deliverable Reports (NDRs)
  • troubleshoot by using the Microsoft Remote Connectivity Analyzer
  • troubleshoot by using the Microsoft Support and Recovery Assistant
  • troubleshoot by using transport logs and queues in a hybrid environment

Plan and implement a hybrid environment

  • plan a hybrid deployment by using the Hybrid Configuration Wizard (HCW)manage the Edge server role in a hybrid environment
  • configure Organization Configuration Transfer (OCT)
  • configure the environment by using the Hybrid Configuration Wizard
  • deploy the Exchange Hybrid Agent
  • manage the Exchange certificates lifecycle in a hybrid environment

Manage message hygiene

  • plan for message hygiene
  • configure and manage Anti-spam settings
  • configure and manage Anti-malware policies
  • monitor and review quarantined items
  • plan and configure Spam Confidence Levels (SCL)
  • configure and manage Safe attachments
  • configure and manage Safe links
  • configure and manage Anti-phishing
  • manage email user submissions
  • add and manage DNS records for domains
  • validate settings by using Configuration Analyzer

Manage compliance

  • configure retention labels and retention policies
  • configure data loss prevention (DLP) policies
  • configure sensitivity labels and policies
  • configure and analyze audit logs
  • manage journal rules
  • manage content search
  • manage core eDiscovery cases (not including Advanced eDiscovery)

About The Exam

This exam measures your ability to accomplish the following technical tasks: manage organizational settings and resources; plan and manage the mail transport architecture; plan and implement a hybrid configuration and migration; and secure the messaging environment.


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