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ChatGPT vs. Traditional Chatbots

In the realm of customer service and business operations, chatbots have become indispensable tools. However, not all chatbots are created equal. Traditional chatbots and advanced models like OpenAI’s Chat GPT offer different capabilities and benefits. This blog provides a detailed comparative analysis of Chat GPT and traditional chatbots, highlighting their differences, strengths, and ideal use cases in 2024. Understanding Traditional ChatbotsTraditional chatbots are rule-based systems designed to handle specific tasks and provide predefined responses to user queries. These chatbots operate on a set of scripted interactions and are typically used for straightforward tasks like answering FAQs, booking appointments, or providing […]
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