About Robotic Process Automation – Introduction Robotic Process Automation (RPA) is a software program that imitates human actions while interacting with a computer application and accomplishing automation of repetitive, rule based processes. This chapter will give a brief historical evaluation and introduction to RPA. You will also understand when and why to choose RPA. What is RPA? Robotic Process Automation (RPA) is the technology that allows the automation of the task in exactly the way how a human does. A robot in robotic process automation does not mean that literally robots are going to replace human beings, but it means
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