Training Course Content

Introduction to the Field of “Change” and “Change Management”

Defining what is meant by “Change” and “Change Management”

• The context to change. why we need to change
• The Causes and Drivers of Change
• Understanding our People during the Change Process

Why people embrace or resist change

• Understanding the emotions of people during the change process
• Understanding different personalities attitudes and reactions to change
• Understanding the implication of people’s motivation during the change process
• Managing people’s habits and attitudes to change
• Taking people out of their comfort zones and unlocking their potential
• Leading People through Change

A systematic approach to leading people through change

• The skills and attributes of effective “Leaders of Change”
• Managing people’s resistance to change
• Maximising communication in the change process
• The importance of feedback in the change process
• Persuading and influencing people to change
• Managing conflict during the change process
• Change Management Case Study

Opportunity to take all the learning derived during the training and to apply it to a Change Management Case Study.