CompTIA A+ Core 1 and Core 2 Exams 220-1101 and 220-1102 Training

The CompTIA A+ (220-1101 & 220-1102) course is a comprehensive collection covering the course contents for Core 1 and Core 2 exams of CompTIA A+ certification. This course is specifically designed for candidates aspiring to appear for the certification exams. The course helps the candidates to grasp the concepts and prepare for the exams in a short time period. CompTIA A+ certification is essential for professionals in the field of IT especially IT support, and IT administration.

Course Key Learnings

Understand the basics of personal computers
Learn about the hardware components of a computer
Troubleshoot printers
Manage and operate mobile devices
Understand the basics of computer networking
Troubleshoot hardware and network issues
Learn about virtualization and cloud computing
Get familiar with different operating systems such as Windows, MacOS and Linux
Install Windows operating system
Manage and configure Windows operating system
Understand different types of cyber-attacks and learn to secure the systems against them
Troubleshoot software issues
Create operational procedures and documentation to efficiently run the IT systems

Course Content

CompTIA A+ IT Support Training Program

Module 1: Introduction to IT Fundamentals
- Overview of IT industry
- Hardware vs Software basics
- Understanding operating systems
- Basic troubleshooting methodology
Module 2: Computer Hardware
- Motherboards, CPUs, and RAM
- Storage devices (HDD, SSD, NVMe)
- Power supplies and cooling systems
- Peripheral devices and connectors
Module 3: Networking Fundamentals
- Network types (LAN, WAN, WLAN)
- IP addressing and DNS
- Routers, switches, and firewalls
- Basic network troubleshooting
Module 4: Mobile Devices
- Smartphones and tablets
- Mobile OS (Android, iOS)
- Configuration and connectivity
- Mobile device troubleshooting
Module 5: Virtualization & Cloud Computing
- Cloud concepts (IaaS, PaaS, SaaS)
- Virtual machines and hypervisors
- Cloud storage and services
- Benefits of cloud infrastructure
Module 6: Operating Systems (Core 2)
- Windows installation and configuration
- Linux and macOS basics
- Command-line tools
- System utilities and management
Module 7: Security Fundamentals
- Types of malware and threats
- Authentication and authorization
- Firewalls and antivirus tools
- Best practices for securing systems
Module 8: Software Troubleshooting
- Diagnosing OS issues
- Application errors and fixes
- Boot problems and recovery
- Performance optimization
Module 9: Operational Procedures
- Safety procedures and tools
- Documentation and professionalism
- Change management
- Disaster recovery basics
Module 10: Troubleshooting Methodology
- Step-by-step troubleshooting process
- Hardware and network issue resolution
- Customer communication skills
- Real-world troubleshooting scenarios
Prerequisites
- Basic computer knowledge
- Interest in IT support and troubleshooting
Career Opportunities
- IT Support Specialist
- Help Desk Technician
- Desktop Support Engineer
- Technical Support Specialist
- Field Service Technician
Certification
- CompTIA A+ Core 1 (220-1101)
- CompTIA A+ Core 2 (220-1102)