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AI Services

AI Services for Business

AI consulting, AI agents and automation, managed end to end

From the first strategy session to ongoing model monitoring, OMNI Academy & Consulting runs the whole AI lifecycle for companies in Pakistan, the UAE and Saudi Arabia. You get working automation inside the systems you already use, and your staff are trained to run it, without building an in-house AI team first.

Book a Free AI Consultation See What AI Can Automate

No obligation. You keep the roadmap whether or not you build it with us.

Since 2010Training & consulting under MHSG Consulting Group
177Ready-to-configure AI agents across 9 areas of work
250+ERP-trained resources for integration and support
100+Companies that have trusted OMNI
Why Companies Call Us

Most teams don’t need another AI tool. They need AI that finishes real work.

We see the same pattern across banks, manufacturers, retailers and service companies: a pilot that impresses in a demo, then stalls because nobody connected it to the ERP, set the approval rules or trained the people who use it. Our AI services are built to close that gap.

Connected to your systems

Agents and models work inside your ERP, CRM, email and document stores, not in a separate tool your staff have to remember to open.

A person approves what matters

Each agent takes on one defined job and stops for human sign-off on anything with financial, legal or customer impact.

Measured after go-live

We track accuracy, cost and drift on every model we ship and tune it month by month, so the return keeps improving after launch.

Our AI Services

Everything you need to put AI into production, in one team

Engage a single service or let us run the full lifecycle. Each engagement is scoped, scheduled and costed in writing before any build work starts.

01

AI strategy & roadmap

An operations audit, a shortlist of use cases and a business case showing where automation pays back first.

02

AI agent & chatbot development

Custom agents, chatbots and integrations built to your specification and your approval rules.

03

Deployment & change management

Managed rollout, staff onboarding and the change management that gets people using the new workflow.

04

Support & help desk

A help desk for every agent we ship, with support terms written into your agreement.

05

Post-deployment optimisation

Continuous tuning to keep accuracy and return on investment moving in the right direction.

06

AI model monitoring

Tracking of drift, cost and output quality across every model running in production.

07

Existing model support

We adopt, document and maintain AI models and automations your business already runs.

08

On-demand AI engineering

Flexible engineering capacity when a deadline moves or a project needs to go faster.

AI Agents

177 AI agents across 9 areas of work, configured to your business

Every agent is set up with your data, your tools and your approval rules before it goes live. Pick the area closest to your operation, or tell us the task you want off your team’s plate.

Banking & Finance 14 agents

  • KYC/AML screening and risk scoring for onboarding
  • Invoice capture and routing straight into your ERP
  • Account reconciliation that explains every break

Healthcare 14 agents

  • Patient intake and appointment scheduling
  • Insurance claims processing and follow-up
  • Clinical documentation quality checks

Retail & eCommerce 13 agents

  • 24/7 customer support across chat, email and social
  • Inventory forecasting per SKU
  • Returns, refunds and order tracking

Logistics & Supply Chain 12 agents

  • Shipment tracking across every carrier
  • Route optimisation within time windows
  • Customs documentation and compliance checks

Technology & IT 12 agents

  • Tier-1 support ticket deflection
  • Security alert triage for SOC teams
  • Internal knowledge assistant that cites sources

Sales 44 agents

  • Predictive lead and opportunity scoring
  • Account 360 summaries inside your CRM
  • Quote, pricing and discount guidance

Customer Service 24 agents

  • Service request triage and routing
  • Response drafting for support agents
  • Self-service answers on your portal, with sources

Marketing 32 agents

  • Campaign revenue attribution
  • Send-time and channel optimisation
  • Churn and repurchase propensity scoring

Cross-industry 12 agents

  • HR onboarding and payroll queries
  • Procurement from intake to purchase order
  • Contract review against your playbook

The same pattern every time: the agent connects to your systems, takes on one defined job, and stops for a person to approve anything that matters.

Browse the full agent library →

Not sure which agent fits your business?

Describe the task and a consultant will tell you whether it is worth automating, and what it would take.

Ask About an AI Agent
ERP & CRM + AI

AI on top of the ERP and CRM you already run

Most businesses run more than one system, and that is where manual work hides. With 250+ ERP-trained resources on our bench, we connect Oracle, Odoo, SAP and CRM platforms to each other, then add AI where it saves the most time.

Oracle Fusion Cloud & EBS R12Implementation, support and AI-assisted finance, procurement and reporting.
Oracle ERP consulting →
Odoo ERP & CRMImplementation, custom modules, data migration and automation between apps.
Odoo ERP services →
SAP S/4HANA & Business OneFinance, procurement and inventory processes connected to the systems around them.
CRM, finance & eCommerce toolsClean APIs between your CRM, accounting, payroll and online store so data moves once.

What we build on top of your ERP

Practical automations that remove re-typing and month-end pressure:

  • Invoice capture, coding and routing straight into your ERP
  • Procurement from request to purchase order, with approvals
  • Reconciliation and monthly reporting packs drafted from live data
  • LLM assistants and document processing over your own data
  • Hand-offs between systems automated with n8n and custom APIs
  • Access controls, logging and guardrails built in from day one
Discuss an ERP + AI Project
AI Engineering

The software engineering behind the AI

Beyond agents and ERP, we design, build and run what intelligent systems depend on: models, data pipelines, cloud platforms and the web applications your people use every day.

AI & machine learning

Models trained on your data and measured against your goals.

  • Custom models for prediction, classification and forecasting
  • LLM fine-tuning and evaluation
  • Computer vision for documents and images
PyTorchTensorFlowHugging FaceOpenAI

You get: trained model, evaluation report, production endpoint

Intelligent agent systems

Agents that finish real tasks inside the tools you already use.

  • Single and multi-agent workflows
  • Retrieval (RAG) over your own documents and data
  • Approvals, permissions and guardrails on every action
LangChainAutoGenCrewAIn8n

You get: agent architecture, tested workflows, usage reporting

Data science & analytics

Pipelines and analysis that lead to decisions.

  • Reliable data collection and cleaning
  • Statistical analysis and modelling
  • Dashboards for leadership and operations
PythonSparkPower BITableau

You get: data model, findings, live dashboards

Cloud-native development

Systems that scale with demand and stay affordable when it drops.

  • Containers and orchestration
  • Serverless for bursty workloads
  • Capacity planning and cost control
KubernetesDockerAWSAzure

You get: infrastructure design, deployment automation, runbooks

Full-stack web applications

Portals and apps that stay fast as the product grows.

  • Responsive web apps and admin portals
  • Payment, ERP and CRM integrations
  • Mobile-first interface design
ReactNode.jsTypeScriptFastAPI

You get: production app, admin tools, API documentation

DevOps & MLOps

Releases that are routine instead of risky.

  • Infrastructure defined as code
  • Automated testing and quality gates
  • Continuous delivery with safe rollback
TerraformGitLab CIPrometheusGrafana

You get: pipelines, documented environments, dashboards

AI Training for Your Team

Train the people who will work alongside the AI

This is where OMNI differs from a pure software vendor. We have trained professionals and corporate teams since 2010, so every AI project can come with hands-on upskilling for the staff who will use it, check it and improve it.

BUSINESS TEAMS

Everyday AI for managers and staff

Generative AI, prompt engineering and practical automation for finance, HR, sales and operations teams.

AI courses →
TECHNICAL TEAMS

Build and run AI in-house

LLM applications, RAG, agent development, machine learning and MLOps for developers and data teams.

Corporate training →
SAUDI ARABIA & UAE

Workforce plans for the Gulf

Training plans mapped to each role and this year’s KPIs, delivered onsite, in our classrooms or live online.

Training in Saudi Arabia →
How It Works

From a free consultation to measurable results

Whether you are automating one inbox or rolling AI across several departments, every engagement follows the same path.

Free AI consultation

We review your operations, the tools you run today and where time is being lost.

Prioritised roadmap

You receive a written plan with use cases ranked by return, model and vendor choices, and costs.

Build & integrate

Short sprints, each ending with working software and a demo your team can try.

Deploy & train

A staged rollout with a rollback plan ready, plus training for the people using it.

Monitor & optimise

Accuracy, cost and drift are tracked, and the system is tuned month over month.

Free AI Consultation

Not sure where AI fits? Start with a conversation.

Our consultants look at how your business runs today, identify the automations with the highest return, and hand you a prioritised roadmap, whether or not you build it with us.

Book a Free AI Consultation
  • Operations audit across your current tools
  • Prioritised automation roadmap you own
  • LLM and vendor recommendations
  • Clear cost and ROI projections
ROI Estimate

What is manual work costing your business?

Move the sliders to match your team and see a rough estimate of the hours AI agents could give back each month.

Assumes AI agents take over 60% of repetitive work. This is an illustration, not a measured client result.

Hours back every month208 hrs Estimated monthly saving$7,280 Per year$87,360 Get a Real Estimate for Your Team
Responsible AI

Guardrails are part of the build, not an afterthought

AI that touches invoices, customer records or approvals has to be controlled by your application layer, not left to the model. Every system we deliver includes:

  • Human approval on decisions with financial, legal or customer impact
  • Role-based permissions and access controls
  • Logging of what each agent did, when and on whose behalf
  • Monitoring of drift, cost and output quality after go-live
Guided by Our Advisory Board

Advice from people who do this work every day

Our AI services are reviewed by the OMNI Advisory Board, practitioners in AI, cybersecurity, cloud, ERP and digital transformation. They tell us what enterprises in the region are actually asking for, so what we recommend reflects the market today.

Meet the Advisory Board →
AI Services FAQs

Common questions from corporate clients

What AI services does OMNI Academy & Consulting offer?

We cover the full AI lifecycle: AI strategy and roadmaps, AI agent and chatbot development, ERP and CRM integration, deployment, support, model monitoring and optimisation, plus corporate AI training for business and technical teams in Pakistan, the UAE and Saudi Arabia.

Is the AI consultation really free?

Yes. A consultant reviews your operations and current tools, identifies the automations with the highest return and gives you a prioritised roadmap. You keep it whether or not you build it with us.

Do we need an in-house AI team to work with you?

No. We can run the whole lifecycle for you, from strategy to monitoring. We also train your staff so your business can take on more of the work over time if you want to.

Can AI agents work with Oracle, Odoo or SAP?

Yes. Our agents connect to the ERP and CRM systems you already run, including Oracle Fusion Cloud, Oracle EBS R12, Odoo and SAP, so work such as invoice processing, procurement and reconciliation happens inside those systems.

How do you keep AI agents safe and under control?

Every agent has one defined job, role-based permissions and full activity logging, and it stops for a person to approve anything with financial, legal or customer impact. After go-live we monitor accuracy, cost and drift.

How long does an AI project take?

It depends on scope. After the consultation you receive a written scope with schedule and costs. We build in short sprints, and each sprint ends with a working demo, so you see progress early.

Do you work with companies in Saudi Arabia and the UAE?

Yes. We work with businesses across Pakistan, the UAE and Saudi Arabia, delivering consulting and training onsite or live online. Clients in Saudi Arabia can also call us on 050 2283468.

Tell us what you want off your team’s plate

Share the process, the systems you run and your timeline. A consultant will come back to you with a practical, costed plan for AI in your business.

Book a Free AI Consultation WhatsApp Our Team

Call 021-3455-6664 · Saudi Arabia 050 2283468 · inquiry@omni-academy.com

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