• Cost of Quality (COQ)
• The 8 Wast
• Identifying and Eliminating the 8 Wastes

Module 3: Lean Tools and Techniques

1. 5S Methodology
   • Sort, Set in order, Shine, Standardize, Sustain
   • Implementing 5S in the workplace
2. Kaizen
   • Principles and practices of continuous improvement
   • Kaizen events and workshops
3. Poka-Yoke (Error Proofing)
   • Techniques to prevent mistakes
   • Examples and applications
4. Total Productive Maintenance (TPM)
   • Goals and benefits
   • Implementing TPM strategies
5. Standardized Work
   • Importance of standardization
   • Developing and maintaining standards

Module 4: Advanced Lean Concepts

1. Lean Six Sigma
   • Integration of Lean and Six Sigma
   • DMAIC process (Define, Measure, Analyze, Improve, Control)
2. Lean in Service Industries
   • Application of Lean principles beyond manufacturing
   • Case studies and examples
3. Lean Supply Chain Management
   • Extending Lean principles to suppliers and logistics
   • Collaborative approaches

Module 5: Implementation and Sustainability

1. Creating a Lean Culture
   • Leadership and change management
   • Engaging and empowering employees
2. Roadmap for Lean Implementation
   • Steps for successful Lean implementation
   • Overcoming common challenges
3. Measuring and Sustaining Lean Improvements
   • Key performance indicators (KPIs)
   • Continuous improvement strategies

Who this course is for:

• Quality control/Quality Assurance personnel and managers
• Project team members, coordinators, supervisors and managers.
• Quality management students and professionals.
• Individuals who wish to learn or improve their knowledge of lean management.
• Business leaders and managers, line supervisors/managers, customer service personnel and managers.
• Engineers, manufacturing and production officers, technicians and technologists.
• Business executives: Managing Directors, CEOs, Chief Operating Officer (COO), Operations Directors, General Managers, Factory Managers etc.